Holiday cottages in Duns and Paxton in the Scottish Borders, Meadowview and Alva Cottages

Our Terms & Conditions

Booking the Cottage:

Short Breaks: Are available for most weeks throughout the year apart from Christmas, New Year and the peak summer period. Use

the Rates & Bookings button on our Cottage pages to see the cottage calendar which indicates when short breaks are available with

prices.

Late Bookings: Last minute offers are sometimes available and we reserve the right to offer a discount, please contact us. Payments

for late bookings will only be accepted by credit card payment. We will send you a Paypal payment email enabling you to pay the full

amount which will include the Paypal surcharge of 3.4% and transaction fee £0.20 using your credit card.

How to Book: Let us know how you want to make payment and we will send you our details. A deposit of £50 secures your booking

and upon receipt you will be sent confirmation. The balance is due 4 weeks before the start of your holiday and we will send you a

reminder by post or email. If you book within 4 weeks of the start of your holiday, the total amount is payable before you start your

holiday.

Payment: You can pay by Cheque, Internet Banking/Bank transfer or Credit Card: Internet banking/bank transfer is our preferred

method as it does not incur charges; overseas customers can also use this facility and we accept payment in Euros; allow 4 working

days to clear. If you want to pay by credit card then this is via our Paypal account. The Paypal surcharge of 3.4% and the transaction

fee £0.20 will be added to the total, please contact us first if you want to use this facility.

Cancellation: Please contact us as soon as possible if you have to cancel your booking. We will do our best to re-let the property and

if successful, we will refund your money, less the initial £50 deposit. If we are unable to re-let, the rent is payable in full. In view of

this, we strongly recommend you take out travel insurance.

Travel Directions and Collection of Keys: Details on these will be sent on receipt of the final payment.

During your stay:

Arrival/Departure: The cottages are available from 4pm on the day of arrival unless otherwise advised and must be vacated by

10.30am on the day of departure. On departure please give the Meadowview cottage keys back to Jean or put them through the letter

box at No.2. For Alva please lock the front door and put the keys through the letterbox for Glynis to collect.

Maximum Number: The cottages are rented as a unit and can only accommodate up to 5 persons. This number must not be

exceeded.

Care of Cottages: Our cottages are lovingly cared for and we ask that you treat them with respect and leave them clean and tidy. You

are responsible for the property during your holiday, this means you must keep all furnishings and fittings inside and outside the

property in a comparable state of repair and condition as at the beginning of your holiday. Breach of these conditions may invoke an

additional cleaning charge and/or claim against you as a result of any damage or loss.

Breakages: All breakages must be reported to either the caretaker or owner and either replaced with like, or paid for on or before

departure in order for us to fix/replace these prior to the next guests coming in. Damage/breakages caused through neglect may be

charges for; in this case we will contact you within 1 week of departure.

Behaviour: You are expected to show due consideration for other people, not to abuse the property or display rude, dangerous or

offensive behaviour towards the owner, caretaker or other third party.

Smoking: Strictly no smoking inside the cottages. The cottages are fitted with smoke and heat detectors to comply with The Fire

(Scotland) Act 2005.

Young Children: Meadowview: For safety, young children should not be allowed to play or cycle on the drive area at the rear of the

cottage and must be supervised when crossing this area to the enclosed garden. This is an access drive for the residents that live in the

other cottages. The area directly in front of the cottage is available for use by guests, but the garden at the front of the cottage is

private.

Babies: We do not provide a cot and high chair for babies. Previous guests have preferred to bring their own.

Our Facilities:

Heating: The cottages have full central heating Electricity is included in the rental price.

Linen: All linen, towels and duvets are provided.

Dogs: We are unable to accommodate dogs/pets

Coal & Logs: Sufficient coal & logs for the 1st evening are included in the rental price. Additional coal & logs can be purchased locally,

details are at the cottages.

Electricity: Included in the price

Appliances: An instruction pack is available at the cottages with information on how to use the appliances, heating etc.

Parking: Meadowview: There is parking for 2 cars at the rear of the property within the garden area.

Alva: Unrestricted parking on the road at the rear of the cottage